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Customer reviews

Hotel Reine Mathilde Bayeux

Our Customer Satisfaction Index

90%

"Excellent"

based on 2559 reviews on 10 platforms

Our average:

  • Customer Alliance 91%
  • Agoda 82%
  • Booking.com 91%
  • Facebook 94%
  • Google 88%
  • HolidayCheck 85%
  • Pages Jaunes 96%
  • Petit Futé 80%
  • Yelp 80%
  • Zoover 89%

Critères d'évaluation

  • Bedroom 4.46 / 5
  • Situation 4.85 / 5
  • Cleanliness 4.67 / 5
  • Service 4.4 / 5
  • Price 4.41 / 5

87 %

60 years old

business

100 %

40 years old

My third visit, myself and my family have been welcomed and looked after every time.
Dear Ben, It is a pleasure to read your lovely comment. Thank you very much ! We are pleased that you and your family enjoyed your stay and our welcome every time with us. Hoping to receive you again very soon in our establishment. Kind regards, Anne-Claire

97 %

60 years old

Loved our stay at your hotel!! Great price.... great location... very nice room! Everyone on the staff was so accommodating ! My only suggestion would be to work on the access to the WiFi . Our wifi didn’t work. So glad we picked your hotel!!

100 %

70 years old

Loved the hotel. Our room was fabulous and it was very reasonably priced
Dear Anne, It's with pleasure that we read your wonderful comment ! Thank you so much for your nice words. We would be pleased to welcome you back, Kind regards Barbara

73 %

30 years old

Terrible. Parking the car was a terrible experience. No room upgrade and no mention of why at check-in. The hotel lobby and bar are dated. I reserved a privilege room with city views and received a room facing the courtyard. The shower drain did not work properly and I stood in a swamp of water when showering.
Bonjour, I guess it's not the good hotel since we don't have a private parking. Kind regards Barbara

100 %

30 years old

Excellent
Cher Manuel García, Nous vous remercions pour cette excellente évaluation. En espérant avoir le plaisir de vous accueillir à nouveau dans notre établissement. Cordialement, Aurélien.

100 %

30 years old

Bonjour, C'est avec plaisir que nous lisons vos chaleureux commentaires. Nosu sommes ravis de lire que tout s'est bien passé pendant votre séjour. Nous nous ferons un plaisir de vous recevoir à nouveau, Bien cordialement Barbara

92 %

60 years old

CHAMBRE TRÈS AGRÉABLE/ TRÈS BONNE LITERIE/ TEMPÉRATURE UN PEU FRAÎCHE DANS LA DOUCHE
Cher Fiselier Hubert, Nous vous remercions pour cet agréable commentaire. Il est plaisant de voir que la chambre ait su répondre à vos attentes. Quant à la température de la douche, nous prenons en compte votre remarque en vous précisant juste qu'il faut parfois attendre quelques secondes pour l'arrivée de l'eau chaude. Cordialement, Aurélien.

90 %

60 years old

100 %

60 years old

Lovely small hotel near everything. Would definitely return!
Dear Customer, Thank you for this kind message. We are glad to see that you enjoyed your stay in our hotel. It would be a pleasure for us to receive you again. Best regards, Aurélien.

97 %

20 years old

93 %

60 years old

Très agréable
Chère Madame Jouineau, Nous vous remercions d'avoir pris le temps de nous laisser cette évaluation. Nous sommes ravis de constater que vous avez apprécié votre séjour dans notre hôtel. Merci pour votre commentaire à propos de nos chambres, de notre localisation ainsi que de notre équipe. Cordialement, Aurélien.

93 %

50 years old

97 %

70 years old

Great experience despite the flooding from the extensive rain the area had for 3 days.
Dear Guest, Thank you for your wonderful comment ! It's been a pleasure to receive you despite the flooding in the annex. We are glad you enjoyed the rooms. It is true that the carpets are cleaned but quite worn, we take your review into account for the future renovation. It's been a pleasure to help you for your comfort and safety. Kind regards Barbara

100 %

60 years old

Cher client, Merci pour ces notes excellentes que vous nous avez attribué ! Nous nous ferons un plaisir de vous recevoir à nouveau, Bien cordialement Barbara

88 %

20 years old

Very nice and comfortable.

80 %

50 years old

Hôtel très bien situé,accueil quelconque sans plus, notre chambre numéro 21 à l’annexe était agréable et confortable avec le nécessaire de toilette ainsi qu’une bouilloire et cafetière .le petit-déjeuner était bien, nous ne sommes pas fan des distributeurs de café,lait... qui n’ont aucun goûts.

90 %

60 years old

90 %

50 years old

C'etait notre 1er sejour a Bayeux et nous avons choisi l'hotel de la reine Mathilde un peu par hasard : c'etzit un tres bon choix

92 %

50 years old

copieux, variété salé - sucré, à volonté, produit frais

84 %

50 years old

Séjour agréable dans votre hôtel seul point négatif la moquette dans la chambre prestige qui n'est pas hyper propre et vetuste.

90 %

40 years old

90 %

60 years old

Un très agréable sejour

80 %

70 years old

Bonne

97 %

Excellent place and location. Its a shames there is no parking for residents but street parking was easy enough. Also a shame we couldn't have a drink at the bar and had to sit outside

97 %

30 years old

business

Je reviendrai dès que possible !

100 %

70 years old

We loved our short stay in Bayeux. The hotel was clean, comfortable, and pleasantly managed. We hope to return for a longer stay.
Dear Sir or Madam, Thank you for this comment. It's a pleasure to read your evaluation and we are a glad to see that you enjoyed your stay in our hotel. We hope to have the pleasure to receive you again. Best regards, Aurélien.

93 %

40 years old

We thoroughly enjoyed our stay at Reine Mathilde. Thank you!
Dear Leslie Miller, Thank you for your comment. We are glad to see that you enjoyed the hotel, our staff and our location in Bayeux. We hope to have the pleasure to see you again. Best regards, Aurélien.

100 %

60 years old

100 %

50 years old

Excellent,second time I’ve stayed here while visiting France and would highly recommend your hotel

90 %

50 years old

We loved how friendly the staff was and will always stay at RH when visiting Bayeux

93 %

60 years old

Lovely place to stay - only "problem" was the parking situation but this is easy to manage once you realize that you can park in any of the Pay lots for 24 hours at a very low rate. The meters give "free times" but better to just put in enough to take you thru 24 hour periods

87 %

60 years old

Great

100 %

60 years old

Parfait bon accueil

100 %

40 years old

Très bien pour passer un séjour très agréable, avec les rues commerçantes a 2 pas, et visiter la Cathédrale. Le restaurant et la terrasse permettent de passer une très bonne soirée entre amis ou en couple.

100 %

60 years old

Dear Sir or Madam, Thank you for this evaluation. Best regards, Aurélien.

84 %

50 years old

Very good!

88 %

50 years old

Good.

100 %

20 years old

Great experience. I appreciate being able to keep my bags there while on a D-Day tour. Breakfast was perfect - quick bite before the tour - but it had many options which I appreciated. Staff was incredibly warm and welcoming. Could not have gone better, everything was fantastic. Will recommend to anyone headed to the area.
Dear Cassie, Thank you very much for this comment. We are happy to see that your stay in the hotel was excellent and that you especially enjoyed your room and our staff as well. Sincerely Aurélien.

92 %

70 %

60 years old

Good location!

93 %

70 years old

Je reviens régulièrement

92 %

60 years old

It was very good. I would stay again if I could be in a larger room.

96 %

70 years old

We were glad to get a last minute booking and delighted at its location and standard.

80 %

60 years old

100 %

60 years old

Comfortable and safe.
Dear Guest, Thank you for writing this review. It will be a pleasure to receive you again for a next time. Kind regards, Coralie

100 %

80 years old

Excellent!!! Would recommend to any one traveling in Normandy.
Dear Guest, Thank you for your nice comment ! We would be pleased to receive again ! Kind regards Barbara

77 %

60 years old

Dear Guest, Thank you for your impressions. We are glad to notice you enjoyed the location, the cleaniness, and the service. Obvisouly the breakfast and the room didn't reach your expectations, don't hesitate to come back to us to explain what you didn't like. Kind regards Barbara

100 %

50 years old

L'hôtel est parfait et l'accueil chaleureux même à 23h45. La dame qui était là pour la nuit est charmante et efficace. J'ai même eul'impression d'être attendue.

90 %

70 years old

Bonne expérience pour notre arrêt à Bayeux